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These terms apply to purchases made on woxteenmedtech.com (“the website”), operated by Woxteen Medtech (“we”, “us”). By placing an order you agree to these terms. Please read them together with our Privacy Policy, Shipping Policy and Returns & Refunds page.
1. Professional use
Products sold on this website are intended for use by qualified medical professionals and trained practitioners. You are responsible for making sure that a product is suitable for your intended use and that you are permitted to use it under the laws and regulations that apply to you.
2. Product information
We try to describe products accurately. Images are for identification and packaging may vary. If a specification is important to you, ask us to confirm it before you order.
3. Prices
Prices are shown in Indian rupees (INR). The total payable, including any delivery charges, is shown at checkout before you place your order. We may correct obvious pricing errors; if this affects your order we will contact you before processing it.
4. Orders
Placing an order is an offer to buy. An order confirmation email confirms that we have received your order. We may decline or cancel an order — for example if an item is unavailable or a pricing error has occurred — and will tell you if we do. If you have paid for a cancelled order, we will refund you.
5. Payment
The payment methods available are shown at checkout. For cash-on-delivery orders, please have the order amount ready at the time of delivery.
6. Delivery
Delivery is described in our Shipping Policy. Please make sure your delivery details are complete and correct.
7. Returns and problems with orders
Returns and damaged or incorrect items are handled as set out on our Returns & Refunds page. Nothing in these terms limits any rights you have under applicable consumer law.
8. Use of the website
You must not misuse the website, attempt to access it without authorisation or use it for any unlawful purpose.
9. Changes to these terms
We may update these terms from time to time. The version published on the website when you place your order applies to that order.
10. Contact
Questions about these terms: help@woxteenmedtech.com, +91 98798 00773, Utran, Surat, Gujarat 394105, India.